There is a 12-month limited conditional warranty against defects on our custom-made products and installation services we provide.
Missing/damaged parts/components must be reported within 14-business days upon receipt of the order, we are not liable for any claim on missing/damaged parts/components beyond this 14-business day window regardless of any postage insurance purchased.
For parts that we re-sell, and do not belong to us such as ready-made headlights, fog lights, taillights, etc. that are not custom made by us, and is sourced from another supplier, a 12-month warranty applies as per supplier/ manufacturer's condition.
The warranty covers the replacement of the part(s) only and does not cover any associated costs regarding labour or any other expenses incurred or associated with the purchase of the part(s). We will issue a replacement part(s) at no cost (Postage costs for posting out replacement parts will be the buyer's responsibility).
In some cases, the faulty/defective part(s) may be required to be returned to Dan’s Custom Car Lights, if the part is repairable or required for assessment to analyse the problem with the part, in this case the buyer will be responsible for any costs associated with posting these part(s) back to Dan’s Custom Car Lights.